Privacy Policy

At Mindelithryva, we collect information that helps us provide better financial analysis tools and services. This includes data you provide directly when creating an account, using our platform, or contacting our support team.

• Account registration details including username and encrypted passwords
• Financial data you input into our analysis tools for processing
• Communication records when you contact our support team
• Usage analytics to understand how you interact with our platform
• Device information and IP addresses for security purposes
• Payment information processed through secure third-party providers

We also collect technical information automatically when you use our platform. This helps us maintain security, improve performance, and deliver personalized experiences that match your financial analysis needs.

Your information serves specific purposes related to delivering financial analysis services and maintaining platform security. We don't use your data for unrelated marketing or sell it to third parties.

We process your financial data solely to generate the analysis and reports you request. This information remains under your control, and we implement strict access controls to ensure only authorized personnel can view it when necessary for service delivery.

We store your information using industry-standard security measures within the European Economic Area. Our data centers meet strict compliance requirements, and we regularly audit our security practices.

• Multi-factor authentication required for all account access
• Regular security assessments and penetration testing
• Limited staff access on a need-to-know basis only
• Automated backup systems with encrypted storage
• 24/7 monitoring for unusual activity or security threats
• Compliance with ISO 27001 and SOC 2 Type II standards

We retain your account information for as long as you maintain an active subscription. Financial analysis data is retained for 7 years to comply with UK financial regulations, after which it's securely deleted unless you request earlier removal.

Under UK GDPR and data protection laws, you have several rights regarding your personal information. We've made it straightforward to exercise these rights through your account dashboard or by contacting our privacy team directly.

To exercise any of these rights, log into your account dashboard or email our privacy team at [email protected]. We respond to all requests within 30 days and never charge fees for legitimate privacy requests.

We work with carefully selected third-party providers to deliver our financial analysis platform. These partnerships are governed by strict data processing agreements that limit how your information can be used.

• Payment processors for secure transaction handling (Stripe, PayPal)
• Cloud infrastructure providers for reliable service delivery (AWS EU regions)
• Email service providers for account communications (SendGrid)
• Analytics tools for platform improvement (anonymized data only)
• Security services for fraud prevention and account protection

When you integrate third-party financial data sources through our platform, those connections are established directly between you and the provider. We don't store your banking credentials or have access to accounts you haven't explicitly shared for analysis purposes.

While we primarily store data within the UK and EU, some third-party services may process information in other countries. We ensure adequate protection through approved transfer mechanisms and contractual safeguards.

Any transfers outside the European Economic Area are protected by Standard Contractual Clauses approved by the European Commission, ensuring your data receives equivalent protection regardless of location.

Mindelithryva is designed for business and professional use. We don't knowingly collect personal information from individuals under 16 years of age. If we become aware that we've collected information from a child without proper consent, we'll delete it promptly.

Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately at [email protected].

We update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and through prominent notices in your account dashboard.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. The "Last Updated" date at the top indicates when the most recent changes were made.